Armed Security Guards in Madison Public Housing?

On Thursday, CDA will consider authorizing armed security guards in Madison’s Public Housing.  Would you want armed security guards roaming the hallways of your home?I blogged about this before regarding Tree Lane having armed security and the council changed it.  At first when I read this proposal, I thought maybe I’m over-reacting and that the CDA didn’t really intend to have armed patrols in the hallways.  Then I looked closely at the contract now that details are available – and . . . I’m not.  Here’s the details I gleaned from the contract.  Sounds like they will be enforcing no smoking rules, peeping in windows and are authorized to use force among other things.  This seems really excessive.  Is the CDA creating a home for low-income people, or a house of detention?

TERM OF THE CONTRACT

It’s a one year agreement with National Security and Investigations, which can be renewed for an additional 4 years.

The contractor is required to work with the CDA and the Madison Police Department to ensure proper completion and operation of the tasks under the contract.

It’s a 15 page contract with several addenda.  So there is more if you care to check it out.

DUTIES OF THE ARMED SECURITY GUARDS

  • Patrol interior and exterior of buildings, grounds, and parking lots at random intervals. Inspect and secure vacant units as needed.
  • Report to police suspicious, irregular, or illegal activities and/or individuals including domestic disputes.
  • Enforce CDA policies for parking violations, trespassing, banned from property and noise complaints.
  • Observe, document, and, when needed, verify identification of persons on the property.
  • Complete Daily Activity and Incident Reports and ensure all activity occurring during shift is recorded to include, but not be limited to, any unusual and suspicious activity.
  • Report any maintenance problems or property damage to CDA staff.
  • Report any safety concerns or fire hazards in accordance with the CDA Security Patrol Operation Guidelines (Attachment C).
  • Testify at CDA eviction trials and tenant grievance meetings.
  • Act as a first responder to all emergencies as needed.
  • Monitor all CDA sites for improper or illegal dumping of trash, furniture or any debris into common areas and/or CDA property.

QUALIFICATIONS OF THE ARMED SECURITY GUARDS?

  • Provide outstanding customer service to residents and CDA staff.
  • Be able to communicate orally and in writing fluently in English with the ability to receive, give, and understand written and verbal instructions and procedures.
  • Be physically and mentally qualified to perform the requirements of this specification.
  • Be knowledgeable of the specification requirements and CDA instructions to ensure strict compliance with requirements is maintained.
  • Be able to carry tools such as radios, flashlights, and operate the equipment necessary to perform patrol duties throughout the shift.
  • Be trained and hold a valid certification in First aid, CPR and AED deployment.
  • Be qualified and licensed to carry firearms and other less-than-lethal weapons, such as batons, chemical sprays, etc. Carry of weapons shall be authorized by the CDA. Upon approval to carry weapons, the vendor shall furnish proof to CDA verifying security guards are qualified and have been trained. CDA reserves the right to deny or revoke approval of any guard to carry weapons.
  • Enforce unauthorized personnel are not permitted on CDA grounds or in facilities at any time.
  • Security Guards shall be able to maintain a visible presence on the properties, to assist in enforcing the CDA rules, and inform residents and guests of CDA rules and trespass policies.
  • Respond to/ report complaints about other residents, visitors or guests.

WHERE WILL THE ARMED SECURITY GUARDS PATROL?

Daily patrols West

Baird Fisher Apartments

  • Located at 2009 – 2043 (odd) & 2024 – 2030 (even) Baird Street and 2001 – 2011 Fisher Street
  • 10 buildings (3 two-unit/single story, 3 two-unit/townhouse, and 4 four-unit/townhouse buildings)
  • 28 units
  • Off street parking

Romnes Apartments

  • Located at 540 West Olin Avenue
  • 1 building, 3 stories
  • 167 units including the West Site Office
  • Off street parking
  • Community room, exercise room, and game room on site

Britta Park Apartments

  • Located at 4338 – 4360 Britta Parkway
  • 3 buildings
  • 12 units (townhomes)
  • Off street parking
  • Full basements with storage lockers on site

Daily Patrols East

Webb Rethke Apartments

  • Located at 302-324 Rethke, 402-416 Rethke, & 3101–3131 Webb Avenue
  • 11 buildings (4 two-units & 7 four-unit townhomes)
  • 36 units
  • Off street parking

Truax Park Apartments & “A” Site

  • Located at 1-15 Straubel Court & 1601-1667 Wright St
  • 14 buildings (4 three-story buildings & 10 townhomes)
  • 76 units
  • Off street parking

Truax Phase 1 (Invoiced Separately)

  • Located at 3502 – 3534 Straubel Street & 1501-1507 Wright Street
  • 6 buildings (3-stories)
  • 71 units
  • Off-street parking

Truax Phase 2 (Invoiced Separately)

  • Located at 3538 Straubel Street & 1511 Wright Street
  • 2 buildings (2 stories)
  • 40 units including the East Site Office
  • Underground parking and Off-street parking

Triangle properties not included in this contract.

These 142 units are only patrolled in the case of an incident

2402, 2406, 2410 Catalpa Road
2022–2036 Greenway Cross
2916–2922 Harvey Street
1005 Sequoia Trail
2918–2920 & 2926–2928 Traceway Drive
2944-2946 & 2961-2967 Turbot Drive
7005-7015 & 7006-7024 Chester Drive
2506-2516 & 2518-2528 Frazier Ave
5301 & 5305 Shaw Court
222 & 302 N Blackhawk Avenue
1647 & 1651 Capital Avenue
4273 & 4309 Doncaster Drive
5601 Elder Place
6401-6403 Hamersley Road
5122-5124 Manitowoc Parkway
6405-6407 Raymond Road
5838 Russet Road
1302 Tempkin Avenue
1309-1311 & 1401-1403 Theresa Terrace
1810 S Whitney Way
Tenney Park Apartments – 302 & 314 N Baldwin St. 12217-1223 & 1225 E Gorham St
4541-4543 Stein Avenue
2292-2294 S Thompson Drive
1414, 1416, & 1418 #A-G Williamson St

WHEN WILL THE ARMED SECURITY GUARDS BE ON THE PROPERTIES?

West properties is 40 hours a week, 7 days a week, scheduled by the contractor.

East properties are 42 hours a week, 7 days a week with this “preferred” schedule

  • Sun – Wed 5pm – 10pm
  • Thursday 5pm – 11pm
  • Fri – Sat 5pm – 1am

CODE OF ETHICS

As an Officer, I pledge:

To accept the responsibilities and fulfill the obligation of my role: protecting life and property; preventing and reducing crimes against the CDA and its Residents; upholding the law; and respecting the constitutional rights of persons.

To follow the City of Madison Code of Ethics (see MGO 3.35) and conduct myself with honesty and integrity and to adhere to the highest moral principles in the performance of my assigned duties.

To be faithful, diligent, and dependable in discharging my duties, and to uphold at all times the laws, policies, and procedures that protect the rights of others.

To observe the precepts of truth, accuracy, and prudence, without allowing personal feelings, prejudices, animosities, or friendships to influence my judgments.

To report to my Immediate Supervisor, without hesitation, any violation of the law or the CDA’s regulations.

To respect and protect the confidential and privileged information of the CDA and its Residents beyond the term of my employment, except where their interests are contrary to law or to this Code of Ethics.

To cooperate with all recognized and responsible law enforcement and government agencies in matters within their jurisdiction.

To accept no compensation, commission, gratuity, or other advantages while contracted to perform Security Services for the CDA.

To conduct myself professionally at all times, and to perform my duties in a manner that reflects credit upon me, the CDA, and its Residents.

To strive continually to improve my performance by seeking training and educational opportunities that will better prepare me for my duties and responsibilities.

As a Security Contractor of the CDA and its Residents, I pledge:

To recognize that my principal responsibilities are, in the service of the CDA and its Residents, to protect life and property as well as to prevent and reduce crime against the CDA, and Residents; and in the public interest, to uphold the law and to respect the constitutional rights of all persons.

To be guided by a sense of integrity, honor, justice, and morality in the conduct of business; in all personnel matters; in relationships with government agencies, the CDA, and its Residents; and in responsibilities to the general public.

To strive faithfully to render services of the highest quality and to work continuously to improve my knowledge and skills and thereby improve the overall effectiveness of services provided to the CDA.

To uphold the trust of the CDA, its Residents, and the public by performing my functions within the law, not ordering or condoning violations of law; and ensuring that all personnel conduct their assigned duties lawfully and with proper regard for the rights of others.

To respect the reputation and practice of others in the industry, but to expose to the proper authorities any conduct that is unethical or unlawful.

To apply uniform and equitable standards of employment in recruiting and selecting personnel regardless of any protected status, and in providing salaries commensurate with job responsibilities and with training, education, and experience.

To cooperate with recognized and responsible law enforcement and other criminal justice agencies; to comply with state licensing and registration laws and other statutory requirements that pertain to the CDA.

To respect and protect the confidential and privileged information of the CDA and its Residents beyond the term of Security Contract, except where their interests are contrary to law or to this Code of Ethics.

To maintain a professional posture in all business relationships with the CDA and its Residents, with others in the industry, and with members of other
professions; and to insist that all personnel adhere to the highest standards of professional conduct.

To encourage the professional advancement of all personnel by assisting them to acquire appropriate industry knowledge, education, and training.

TRAINING REQUIREMENTS

There are two different lists – page 4 of the contract says:

Guard Training. Prior to assignment to the Properties and on a regular basis, the Contractor shall train its employees and agents on the following topics:

  • Legal restrictions/responsibility/authority;
  • Communications procedures/radio and telephone;
  • CDA Security Patrol Operation Guidelines (Attachment C);
  • CDA security guard management application;
  • Safety vulnerabilities and principles;
  • Public relations; and
  • Tactical awareness and threat assessment.

Appendix C page 4 says

Prior to assignment to CDA Properties and on a regular basis, Security Personnel shall be trained on the following topics:

  • Legal restrictions/responsibility/authority/use of force;
  • Communications procedures/radio and telephone;
  • Patrol procedures;
  • Report writing;
  • Safety vulnerabilities and principles;
  • Public relations;
  • Tactical awareness and threat assessment; and
  • First Aid, CPR, and AED deployment.

plus –  All Security Personnel must demonstrate satisfactory knowledge of Wisconsin law as it pertains to private security, arrest, search and seizure. Proof of completed training and subsequent recertification’s must be provided prior to assignment.

USE OF FORCE

STANDARD OPERATING GUIDELINE

It is the Standard Operating Guideline of the CDA to set expectations of Security Officers Use of force during Patrol Operations.

  1. Security Officers shall follow all the State & Federal laws; DSPS and training standards with regard to the appropriate application of using force.
  2. Security Officers must report ALL use of force incidents in the Daily Activity report.

PATROL OPERATIONS

  • Carry a cellular phone, to call 911 in emergencies;
  • Patrol the area completely in an unpredictable pattern, looking for suspicious activity or person(s) in distress. Also check for smoke, fire, hazardous materials, and/or fresh damage caused by vandals;
  • Utilize tact and diplomacy when dealing with uncooperative subjects. Report disorderly groups and/or persons found on CDA property. Remember that a group of kids is NOT normally a disorderly group;
  • Patrol known trouble spots heavily. Watch for vehicles cruising the area aimlessly and continuously. Watch for persons loitering around the property and being secretive, evasive, or suspicious;
  • Report street lights and security lights on CDA property or in buildings that are not working;
  • Watch for merchandise or household goods being loaded into vehicles or carried by individuals;
  • Patrol ALL underground parking garages and parking lots at each CDA Site;
  • Get CORRECT vehicle license plate numbers, accurate descriptions, and locations;
  • Investigate persons who appear to be looking into vehicles;
  • Stay as visible as possible to create the sense of “Security Is Everywhere”;
  • Double back on your patrol route in order to surprise those who are studying your patrol patterns;

AREAS TO PATROL

Areas and items to be checked while on patrol include, but are not necessarily limited to the following:

  • Common Areas
  • Stairwells
  • Parking Lots/underground garages
  • Elevators
  • Electrical or Mechanical Rooms
  • Loading Docks
  • Laundry rooms
  • Community rooms
  • Play areas
  • Alleys
  • Doors
  • Windows
  • Missing persons (resident AMBER/SILVER Alerts)

PROCEDURES FOR INCIDENT AND EMERGENCY RESPONSE

  • Report the incident and location to police immediately via 911;
  • Keep the situation under observation and report all activity at the scene;
  • Remain at a safe distance and location if necessary or take other appropriate action to protect life and property;
  • Assist Law Enforcement or Fire/Rescue personnel if so requested;
  • If someone is being physically injured, take the appropriate action as necessary to preserve life.

WHAT CAN YOU DO?

Either show up to the meeting tomorrow (4:30 in room 153 of the Municipal Building – 215 Martin Luther King Jr. Blvd.) or email the committee members and staff.

Committee members
director@khcommunitycenter.org
gregoryr.reed@gmail.com
sariahdaine@yahoo.com
district14@cityofmadison.com
district13@cityofmadison.com
mstrickland@rwbaird.com
keldahelenroys@gmail.com

Staff
DRakowski@cityofmadison.com
NFey@cityofmadison.com
mwachter@cityofmadison.com

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