And get unsympathetic people? When people talk about privatizing schools, there is more potential for problems beyond the obvious one of some corporation skimping on education quality to make profit…
Bad things happen, and not just to good people. Which means that, in no small measure, hospitals, law enforcement agencies, downsizing corporations, and many other organizations are in the bad news business. Knowing this, many train employees in interpersonal sensitivity and compassion—and they don’t just do it because they value kindness and consideration. There’s a huge financial cost to heartlessness. Morale plummets throughout a company, and absenteeism and employee thievery rise, as do lawsuits.
What is behind the chronic compassion deficits of some doctors, managers, police officers, school counselors, and other “bad news bears?” Why do they express so little appropriate emotion and invoke such costly wrath? Andrew Molinsky, a professor of organizational behavior at Brandeis University, set out with researchers at Wharton and Harvard business schools to answer such questions. They found a wealth of scholarly research indicating that, in general, people feel and behave less generously when reminded of the pressures of the business world.
Schools need to be focused on educating students, not on business needs.
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